INFORMATION ABOUT US

CONTACT US

We would be happy to assist you with any questions about our carpets, designs, materials, or international shipping.

Our business operates as an online carpet supplier. We do not have a walk-in retail store. All products are prepared, sourced, and shipped based on customer orders.

Location
Istanbul, Turkey
(Warehouse & supply-based operation – no in-person visits)

Worldwide Shipping
We ship our carpets internationally upon request.
For pricing, availability, and custom orders, please contact us directly.

Email: info@carpetdom.com
WhatsApp: +90 531 367 0333

We aim to respond to all inquiries within 24 hours.

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. Will I receive the same carpet shown in the pictures?

Yes. All images represent the exact handmade carpet offered.
Additional high-resolution photos are available upon request.

2. Do you have a physical showroom?

No. We operate exclusively as an online and warehouse-based carpet supplier.

3. How can I place an order?

Orders are handled through direct communication via email or WhatsApp.

4. Where can you ship my order?

We offer worldwide shipping, with methods and timelines confirmed individually.

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5. Will you restock items marked as “out of stock”?

Most carpets are one-of-a-kind pieces.
Once sold, the same item cannot usually be restocked, but similar pieces may be sourced upon request.

6. Can I request additional photos or details before purchasing?

Absolutely. Detailed images, close-ups, and specifications are provided before confirmation.

CONTACT US FOR ANY QUESTIONS